SoftbeckMedicare
DME Medical Billing

DME Billing Services

SoftbeckMedicare provides all the services you could need from a dme medical billing company. In addition to our billing system, which has proven to increase revenue for our clients, we also offer a full suite of medical revenue cycle management (RCM) services.

Why Outsource

Why It Makes Sense to Outsource DME Billing

DME is one of the more demanding fields of medicine to bill for, with its own documentation standards, payer rules, and coding conventions. These factors combine to make dme medical billing among the most complex of all the different specialties.

The codes for medical billing are updated annually, but there are also changes to regulations, government program rules, and insurer requirements that may happen all through the year. Failing to incorporate each payer's demands and the latest codes into every dme claim will result in non-payment — and in this economy, no one can afford to not get paid for the services they provide.

On the other hand, trying to stay on top of all the changes can take so much time and attention that it becomes impossible to focus on patients and the care they need. Outsourcing dme revenue cycle management has become a popular solution that increases revenue while allowing medical professionals to get back to focusing on patient care.

Providing DME Billing Services That Get Results

DME care continues to evolve, and with it, the complexity billers must manage has increased. Outsourcing to experienced dme billing experts has proven to increase revenue and reduce the administrative strain these claims create.

96%

Collection Ratio

98.5%

First Pass Clean Claims Rate

Up to 35%

Revenue Increase

35%

Reduction in A/R

Our Expertise

Documentation, Authorization, and Compliance

Different CPT and ICD-10 codes apply depending on how a dme service is documented. Any confusion in the medical record can eventually lead coders to pick the wrong code. In order to achieve accuracy, our dme coders examine the documentation and ask the provider questions rather than making assumptions.

Prior authorization and payer-specific utilization review add their own demands: state and plan-specific rules, authorization workflows, and medical necessity documentation. We manage dme authorizations across all 50 states and handle the longer billing cycles these claims can involve, so your practice doesn't have to carry this burden in-house.

DME Billing and Coding Services We Provide

Our services for dme billing span the entire revenue cycle, starting from coding to the A/R follow-up. Our expertise stops errors that general billers would miss, automation catches things that mass processing may overlook, and we combine both aspects to uncover potential problems before they cause trouble at the denial stage.

DME CPT Coding

Accurate procedure coding for dme services and encounters, matched to the operative or clinical note.

ICD-10 Diagnosis Coding

Diagnosis codes for dme conditions assigned with the correct specificity, laterality, and severity.

Modifier Validation

Layered review of modifiers against NCCI edits and each payer's own policy to prevent bundling denials.

Documentation Review

Charts reviewed against payer requirements before submission to catch gaps that would otherwise trigger a denial.

Who We Serve

Hospital DME Departments

Ambulatory Surgery Centers (ASCs)

DME Physicians & Specialists

Multi-Specialty Group Practices

An AI Ecosystem Built for DME Revenue

DME claims go through several processes between documentation and payment. Our four-layer AI-driven approach helps patch the gaps where dme revenue often leaks, and four connected products run on top of it. Take the whole AI Ecosystem or wire a single piece into the EHR you already run.

HealUs - EHR

DME records are managed from the point of documenting the encounter through to its charges.

Salus - AI Scribe

Captures the clinical detail coders need to justify dme procedure and modifier selection, from the point of care.

Sophus - AI Coder

Assists with CPT, ICD-10, and HCPCS assignment for dme encounters, reviewed by our expert coders.

Maximus - PMS

Runs scheduling, eligibility, and claims from one platform, with dashboards on collections by provider and payer.

AI-Powered Technology Behind Our Products

Four connected layers sit under every product, and it is this stack that turns a complex dme claim into a clean one before a payer ever sees it.

API Integration

Transfers claim, eligibility, and payment data from your system without manually entering any information.

Reporting Process Automation

Monitors claim status and payer activity to identify dme denial patterns before the end of the month.

AI Rule Engine

Uses dme-specific edits and payer bundling logic to process the claim.

AI Automation

Carries out coding assistance, denial procedures, and follow-up in connection with claim volume.

Ready to Optimize Your DME Billing?

Talk to our dme billing specialists and see how much revenue you could be recovering.

Request a Demo