SoftbeckMedicare
Chronic Care Management (CCM) Services

Chronic Care Management (CCM) Services

Our Chronic Care Management (CCM) solutions help you provide comprehensive care for patients with multiple chronic conditions. We manage the entire CCM program, from patient enrollment and consent to care plan development and monthly billing. Our turnkey solution allows you to improve patient outcomes, generate a significant, recurring revenue stream, and reduce the burden on your clinical staff.

Our Success in Numbers

Revenue Increase

$0K+ Per Year

Trusted by

0+ Providers

Patient Retention

0%

Enrolled Patients

0+

Comprehensive CCM Solutions & Documentation

CCM Patient Active

Care plan updated

Comprehensive CCM Solutions & Documentation

We provide a complete CCM program, including patient enrollment, personalized care plans, monthly check-ins, medication management, and care coordination. Our team ensures strict compliance with all CMS requirements, including thorough documentation of the required 20+ minutes of clinical staff time and the patient's consent. We manage the monthly billing cycle for CCM, ensuring accurate reimbursement.

Proactive Care

Proactive CCM for High-Risk Chronic Patients

CCM is crucial for managing high-risk patients with multiple chronic conditions. Our program provides regular monitoring, care coordination, and proactive interventions to prevent complications and reduce hospitalizations. By keeping these patients engaged in their care, we help you improve their health and reduce overall costs.

Nurse speaking with a patient on the phone
Medical staff member with a digital tablet

Eligibility Verified

Medicare Validated

Expert CCM Enrollment & Eligibility Verification

We manage the entire CCM enrollment process, starting with identifying eligible patients. We verify Medicare and other insurance eligibility, obtain patient consent, and document all required information. This ensures a smooth start to your CCM program and reduces the risk of billing issues.

Patient Identification

Targeting patients with 2+ chronic conditions

Consent Management

Obtaining and documenting written or verbal consent

CCM Billing & Denial Prevention

Our CCM billing experts ensure that every claim is clean and compliant. We use AI to validate time logs, documentation, and CPT code selection for CCM (99490, 99439, 99487, 99489). We proactively address issues that could lead to denials, ensuring you receive consistent monthly reimbursement for your CCM patients.

Patient Eligibility
Patient Consent
Comprehensive Care Plan
Monthly Check-in
Time Tracking
Clinical Documentation
Claim Submission
Payment Posting

Who We Serve

Primary Care Practices

Cardiology & Endocrinology Practices

Hospitals & Health Systems

ACOs & s

Independent Physicians

In Association With

ASRMAmerican Society for Reproductive Medicine
NILANATIONAL INDEPENDENT LABORATORY ASSOCIATION
HIPAACOMPLIANT
ISO9001:2015
AAPCEDUCATION PROVIDER

CCM Denials Management

We resolve denials specific to CCM services, such as time tracking or consent issues.

EHR/EMR Systems Expertise

We ensure that clinical documentation in your EHR supports CCM billing and can be used for claim appeals.

Care Coordination Software

Our CCM program is built on robust care coordination tools that track all services and time.

RPM Platforms Management

We integrate RPM with CCM to provide comprehensive care and support billing for both services.

Billing & Coding Software

Our billing software automates CCM code selection to ensure accuracy and compliance with CMS guidelines.

Care team planning for a chronic care patient

Why Choose SoftbeckMedicare for Chronic Care Management?

Complete, turnkey CCM program management

Expert in CMS CCM coding and billing (CPT 99490, 99439, 99487, 99489)

Increase practice revenue by $250K+ annually

Improve patient outcomes and reduce hospitalizations

Proactive patient engagement and care coordination

All administrative work handled by our trained staff

Client Success

What Our Clients Say About Working With Us

Dr. Marcus Vance
Dr. David Chen
Doctor Godfrey Mensah
Featured
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Responsive

“SoftbeckMedicare, as our medical billing company, has reduced our claim denials by up to 20% and resolved all of our billing challenges, including prior authorization and credentialing. We have regularly scheduled weekly meetings with them, and they have been very responsive and courteous during the calls.”

Doctor Godfrey Mensah

Co-Founder, AW Care

Frequently Asked Questions

The primary CCM codes are 99490 (initial 20 minutes), 99439 (each additional 20 minutes), and 99487/99489 for complex CCM.