Our Chronic Care Management (CCM) solutions help you provide comprehensive care for patients with multiple chronic conditions. We manage the entire CCM program, from patient enrollment and consent to care plan development and monthly billing. Our turnkey solution allows you to improve patient outcomes, generate a significant, recurring revenue stream, and reduce the burden on your clinical staff.
Revenue Increase
$0K+ Per Year
Trusted by
0+ Providers
Patient Retention
0%
Enrolled Patients
0+
CCM Patient Active
Care plan updated
We provide a complete CCM program, including patient enrollment, personalized care plans, monthly check-ins, medication management, and care coordination. Our team ensures strict compliance with all CMS requirements, including thorough documentation of the required 20+ minutes of clinical staff time and the patient's consent. We manage the monthly billing cycle for CCM, ensuring accurate reimbursement.
CCM is crucial for managing high-risk patients with multiple chronic conditions. Our program provides regular monitoring, care coordination, and proactive interventions to prevent complications and reduce hospitalizations. By keeping these patients engaged in their care, we help you improve their health and reduce overall costs.


Eligibility Verified
Medicare Validated
We manage the entire CCM enrollment process, starting with identifying eligible patients. We verify Medicare and other insurance eligibility, obtain patient consent, and document all required information. This ensures a smooth start to your CCM program and reduces the risk of billing issues.
Targeting patients with 2+ chronic conditions
Obtaining and documenting written or verbal consent
Our CCM billing experts ensure that every claim is clean and compliant. We use AI to validate time logs, documentation, and CPT code selection for CCM (99490, 99439, 99487, 99489). We proactively address issues that could lead to denials, ensuring you receive consistent monthly reimbursement for your CCM patients.
Primary Care Practices
Cardiology & Endocrinology Practices
Hospitals & Health Systems
ACOs & s
Independent Physicians
We resolve denials specific to CCM services, such as time tracking or consent issues.
We ensure that clinical documentation in your EHR supports CCM billing and can be used for claim appeals.
Our CCM program is built on robust care coordination tools that track all services and time.
We integrate RPM with CCM to provide comprehensive care and support billing for both services.
Our billing software automates CCM code selection to ensure accuracy and compliance with CMS guidelines.

Complete, turnkey CCM program management
Expert in CMS CCM coding and billing (CPT 99490, 99439, 99487, 99489)
Increase practice revenue by $250K+ annually
Improve patient outcomes and reduce hospitalizations
Proactive patient engagement and care coordination
All administrative work handled by our trained staff
“SoftbeckMedicare, as our medical billing company, has reduced our claim denials by up to 20% and resolved all of our billing challenges, including prior authorization and credentialing. We have regularly scheduled weekly meetings with them, and they have been very responsive and courteous during the calls.”
Co-Founder, AW Care